There are different ways in getting your PSA documents depending on how long you are willing to wait.
1. In person 1 - 2 days
2. Online - 4 - 9 days
3. Business Centers (SM etc.)
I will only discuss my experiences in getting it personally through the PSA office and online. Please note that I will not be responsible for any loss or damages that may happen while you try to follow the steps I did. These are just based on my experiences and may change according to circumstance
IN PERSON
1. Be VERY EARLY and be willing to spend most of your day waiting. I arrived at around 9am and my priority number was already at 1,113. They only cater to 1,500 persons per day. Depending on how early you arrive, the line could already be as far as the backside of the mall. Remember to prepare your IDs and a trusted pen.
2. Fall in line and get your form. Forms are distributed once you enter the line. Make sure you fill out the form ahead and completely. They will not give you a number until you complete your form.
3. Once you have your number and depending on how far you are, you can roam around the mall and come back from time to time or choose to just stay as you wish. Note that if your number is past 1,000, your number might be called not until after lunch. As in ganon katagal.
4. When your number is called, they will check your form and ask you to pay at another window. For Birth Certificate, you can wait for it to be released the same day but the CENOMAR will need you to come back the next day for releasing.
New Fees for Request of Civil Registry Documents
Copy issuance and authentication of birth, marriage and death
P155.00
Certificate of No Marriage (CENOMAR) P210.00
Philippine Statistics Authority Cebu (formerly NSO)
Outlet Supervisor: HERA JUAREZ
Location: Cebu City
Building: Gaisano Capital South Building
Street/Barangay: corner Colon Street and Leon Kilat Street
City/Province: Cebu City, Cebu
Telephone: (032) 412-6794
Zip Code: 6100
ONLINE
https://www.psaserbilis.com.ph/Secure/OnlineApplication.aspx
The online process is fairly fast and reliable. Please make sure you fill out the online form
accurately especially your CENOMAR requests. and you or an authorized representative is ready to receive the document when it arrives.
Delivery Schedules:
Metro Manila
Birth/marriage/death certificates: 3-5 working days after payment
CENOMAR: 7-9 working days after payment
Other cities/provinces within the Philippines
Birth/marriage/death certificates: 4-9 working days after payment
CENOMAR: 8-13 working days after payment
Delivery Fees:
PHP 330.00 per copy - birth/marriage/ death certificates
PHP 430.00 per copy - CENOMAR
IMPORTANT
In all cases, please note that documents are only issued to the owner or an authorized representative. I've seen some people fall in line and end up being rejected because the documents will not be issued to them anyway and bring a valid ID.
Read more about it from the PSA website:
https://psa.gov.ph/civilregistration/requesting-civil-registry-document/birth-certificate